About CMC
Focus on results, heart for customer relationships
Behind every unpaid invoice is a business relationship worth protecting. For 15 years, CMC Worldwide has helped B2B companies get their invoices paid with in-house native speakers, a dedicated personal approach, and a 95% out-of-court success rate.
"What started with one person and one belief, that debt collection can be done differently, grew into an internationally recognized agency with native speakers from across the globe."
15 years of CMC: a timeline
CMC Worldwide (CMC) was founded in the attic of our founder Ravi Schuster’s home in Amsterdam. After years of experience in Customer Service and Collections, Ravi recognized the need for a different kind of debt collection agency; one that combined strong results with a personal, respectful, and human approach.
What started as an ambitious idea quickly grew into a company built on determination, innovation, and long-term relationships. From day one, the vision was clear: helping businesses improve cashflow while treating customers with understanding and respect.
As the company continued to grow, CMC Worldwide relocated to Zwolle and expanded its team. During this period, a dedicated training department was established to help clients strengthen their credit management processes and customer communication.
To support its growing operations, CMC Worldwide developed its own proprietary debt collection software. This milestone improved efficiency, increased transparency, and allowed the company to deliver an even higher level of service to clients worldwide.
Rapid growth and an expanding international client portfolio led to a move into a larger office space. This marked an important step in the company’s evolution and created room for further growth and development.
With an increasingly multilingual team and a growing number of international clients, CMC Worldwide strengthened its position as a trusted international credit management and debt collection partner. The company continued to expand its expertise across borders and industries.
As demand for cross-border credit management solutions continued to grow, CMC Worldwide strengthened its presence in the UK market. This step enabled the company to work even more closely with clients and partners throughout the region, while continuing to deliver the responsive, multilingual support and international expertise that had become synonymous with the CMC Worldwide approach.
In February 2020, CMC Worldwide launched the CMC Foundation, turning the company’s social vision into an official non-profit initiative. Founded from the belief that businesses should actively contribute to positive change, the foundation supports local projects focused on education, counselling, independence, and community development in Africa, India, the Netherlands, and the Caribbean.
As digitalization became increasingly important, CMC Worldwide invested heavily in secure systems, digital infrastructure, and scalable processes. These developments enabled the company to continue growing while maintaining the personal service it is known for.
CMC Worldwide took an important next step in its international expansion by opening a new office in Portugal. The new location strengthened the company’s international presence and created additional opportunities to support clients globally.
With a growing client base ranging from SMEs to multinational organizations, CMC Worldwide continued to evolve into a globally trusted partner. Despite its international growth, the company remained committed to its core values of partnership, transparency, and respect.
Fifteen years after its founding, CMC Worldwide celebrates an important milestone. From a small attic office in Amsterdam to an internationally operating organization, the company continues to help businesses worldwide improve cash flow and build strong customer relationships through a people-first approach.
Ravi Schuster, Managing Director
"We call it: soft if possible, hard if necessary. Every case starts with understanding; the debtor's situation, the client's relationship, and the best route to the resolution. Because getting paid should never cost you a customer."
Our mission
Helping B2B businesses get invoices paid and protect client relationships through in-house native speakers, personal dedication, and a focus on out-of-court resolution.
Our vision
To be the leading international debt collection and credit management partner for B2B businesses, known for our native expertise, industry knowledge, and the ability to resolve disputes with maintaining client relationships.
